Job Details
Field Service Engineer
Position: Field Service Engineer
Industry: Japanese Manufacturing Company
Location: Phoenix,AZ/Chandler,AZ
Salary: 85K-100K
Status: Full time/Direct hire
Ref #: 31670
Responsibilities
- Responds to service calls including emergency calls from customers in a timely manner
- Performs installation, maintenance, troubleshooting and repairs on company's products at customer sites
- Inspects and evaluates customer usage of company's products
- Provides trainings and application support on company's products to customers
- Submits various reports, such as service reports, weekly report, and expense report to management
- Receives follow-up and additional training on Company products in Japan
- Supports sales activities and establishes and maintains good relationship with customers
Qualifications
- Japanese/English bilingual strongly preferred
- Previous experience as an FSE in the semiconductor industry preferred
- Bachelors in Mechanical or Electrical Engineering preferred
- 6 months of travel for training required(domestic and international)
- Flexibility to travel to both client sites in Phoenix and Chandler as needed
- Flexibility to work day, evening, and nights as needed