Job Details

Field Service Engineer

Position: Field Service Engineer

Industry: Japanese Manufacturing Company

Location: Phoenix,AZ/Chandler,AZ

Salary: 85K-100K

Status: Full time/Direct hire

Ref #: 31670


Responsibilities

  • Responds to service calls including emergency calls from customers in a timely manner
  • Performs installation, maintenance, troubleshooting and repairs on company's products at customer sites
  • Inspects and evaluates customer usage of company's products
  • Provides trainings and application support on company's products to customers
  • Submits various reports, such as service reports, weekly report, and expense report to management
  • Receives follow-up and additional training on Company products in Japan
  • Supports sales activities and establishes and maintains good relationship with customers

Qualifications

  • Japanese/English bilingual strongly preferred
  • Previous experience as an FSE in the semiconductor industry preferred
  • Bachelors in Mechanical or Electrical Engineering preferred
  • 6 months of travel for training required(domestic and international)
  • Flexibility to travel to both client sites in Phoenix and Chandler as needed
  • Flexibility to work day, evening, and nights as needed

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