Job Details

IT User Support Specialist - Houston, TX

Position: IT User Support Specialist

Industry: Information Technology & Development

Location: Houston, TX

Salary: $56K-63K

Status: Full Time/Direct Hiring

Ref #: 30869


  • Provide help desk support for customers through phone and email.
  • Perform troubleshooting and determine best solutions for customers.
  • Train and support customers with software and hardware.
  • Install and configure hardware and software.
  • Repair and troubleshoot hardware and software inquiries.
  • Password management.
  • Manage inventory for IT equipment.


  • English/Japanese bilingual language skills.
  • 1-3 years of IT User support experience is required.
  • Basic knowledge of setup, installation, configuration, and deployment of hardware and software.
  • College degree preferred.

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