Job Details
IT User Support Specialist - Houston, TX
Position: IT User Support Specialist
Industry: Information Technology & Development
Location: Houston, TX
Salary: $56K-63K
Status: Full Time/Direct Hiring
Ref #: 30869
Responsibilities
- Provide help desk support for customers through phone and email.
- Perform troubleshooting and determine best solutions for customers.
- Train and support customers with software and hardware.
- Install and configure hardware and software.
- Repair and troubleshoot hardware and software inquiries.
- Password management.
- Manage inventory for IT equipment.
Qualifications
- English/Japanese bilingual language skills.
- 1-3 years of IT User support experience is required.
- Basic knowledge of setup, installation, configuration, and deployment of hardware and software.
- College degree preferred.