Job Details

Air Export Operation Specialist

Responsibilities

• Manage daily air export operations, including shipment coordination, documentation, booking, and cargo movement.
• Prepare and review export documentation and ensure compliance with applicable regulations and country-specific requirements.
• Coordinate with airlines, freight forwarders, overseas agents, customers, and internal teams to ensure timely and efficient shipments.
• Communicate with customers regarding shipment status, requirements, and operational issues.
• Work with carriers to obtain competitive rates and maintain service quality.
• Ensure accurate and timely preparation of shipping documents, billing, and related operational records.
• Monitor changing export procedures and regulations.
• Support workflow management, process improvements, and team coordination as appropriate to experience level.

Qualifications

• Experience in freight forwarding or international logistics operations.
• Hands-on experience with Air Export operations.
• Knowledge of export documentation, shipment procedures, and regulatory requirements.
• Familiarity with freight forwarding systems; CargoWise One experience is a plus.
• Ocean Export experience is an advantage.
• Japanese skill is a big plus.
• Previous team leadership or supervisory experience is a plus, but not required for all candidates.

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