Job Details

Japanese Bilingual Administrative Assistant - Schaumburg, IL

Responsibilities

• Learn about products and answer customer questions on price, shipping, and delivery.
• Use the company system to handle all customer orders.
• Manage office logistics and act as a contact person.
• Work with finance on overdue or wrong invoices and with sales on product info.
• Help logistics by coordinating with managers, warehouse, and checking customer shipment portals; manage inventory and documents.
• Create AR/AP vouchers and update payment requests using RPA in the system.
• Prepare shipping documents and enter shipment data into the system.
• Build good relationships with customers and suppliers through clear and timely communication.

Qualifications

• Strong English and Japanese communication skills, both written and verbal.
• Proficient in Microsoft Word, Excel, and Outlook.
• 1+ year of logistics admin experience; skilled in data entry and review.
• Detail-oriented, organized, and a team player who works well independently.
• Advanced Excel skills
• Knowledge of importing and exporting terminology is preferred

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