Job Details

Field Service Engineer - Malta, New York

Position: Field Service Engineer

Industry: Semiconductor Manufacturing

Location: Malta, New York

Salary: 85-92.5K/year (DOE)

Status: Full Time/Direct Hire

Work Style: On site

Ref #: #32625


Responsibilities

  • Provide technical support, troubleshooting, and maintenance for company
  • products
  • Inspect, maintain, and manage local service structure to ensure high performance
  • Act as a liaison between customers and company engineering teams
  • Provide preventive or on-call maintenance for customer equipment in assigned
  • territories
  • Work primarily on assigned machinery and assist with the introduction of new
  • products
  • Install machines in collaboration with movers and electricians; report any quality
  • issues to the Field Service Manager
  • Train customers and internal teams on product operation and maintenance

Qualifications

  • Bachelor’s degree in Electrical or Mechanical Engineering
  • Prior semiconductor capital equipment FSE experience
  • Technical product knowledge with the ability to communicate professionally with
  • customers and team members
  • Experience in installation, maintenance, and sustaining capital equipment
  • Ability to solve complex technical problems independently
  • Preferred technical experience: hardware, software, laser, robotics, optics, vacuum
  • systems
  • Flexibility for domestic and international travel, including up to 1 year of training in
  • Japan
  • Flexibility for evenings, weekends, and on-call work as needed
  • Japanese/English bilingual skills preferred

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