Job Details

Sr. Field Service Engineer - Malta, New York

Responsibilities

• Provide technical support, troubleshooting, and maintenance for company
• products
• Inspect, maintain, and manage local service structure to ensure high performance
• Act as a liaison between customers and company engineering teams
• Provide preventive or on-call maintenance for customer equipment in assigned
• territories
• Work primarily on assigned machinery and assist with the introduction of new
• products
• Install machines in collaboration with movers and electricians; report any quality
• issues to the Field Service Manager
• Train customers and internal teams on product operation and maintenance

Qualifications

• Bachelor’s degree in Electrical or Mechanical Engineering
• At least one year of related engineering experience (FSE II)
• Prior semiconductor capital equipment FSE experience
• Technical product knowledge with the ability to communicate professionally with
• customers and team members
• Experience in installation, maintenance, and sustaining capital equipment
• Ability to solve complex technical problems independently
• Preferred technical experience: hardware, software, laser, robotics, optics, vacuum
• systems
• Flexibility for domestic and international travel, must be able to travel internationally
• for 1 year of training in Japan
• Flexibility for evenings, weekends, and on-call work as needed
• Japanese/English bilingual skills preferred

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