Job Details
IT Support Specialist - Itasca, IL
Position: IT Support Specialist
Industry: Chemical Trading
Location: Itasca, IL
Salary: 80-95k
Status: Full time/Direct Hire
Work Style: Hybrid
Working Hour: 9am -6pm
Ref #: 31698
Responsibilities
- Manage Windows Servers and Azure environments
- Administer M365, Entra ID, Intune, Jamf, DNS, DHCP, and EDR
- Handle patching, scripting, imaging, and upgrades
- Maintain network infrastructure (firewalls, switches, routers, VPN, Wi-Fi)
- Monitor and enhance network security and performance
- Work with protocols like SD-WAN, OSPF, and BGP
- Provide Tier 1–2 support and help desk backup
- Manage IT inventory, updates, and vendor coordination
- Respond to support tickets (Jira preferred)
- Assist with disaster recovery, audits, and policy documentation
- Evaluate projects and vendors; support proposals and planning
Qualifications
- 3+ years of IT infrastructure, operations, or network support experience in a corporate environment
- Able to work cross-functionally and collaborate with a multicultural, global team
- Bachelor's degree in Information Systems, Cybersecurity, or related field
- Japanese skill is a big Plus