Job Details

Operation and Customer Solution Rep - Novi, MI

Position: Operation and Customer Solution Rep

Industry: Chemical Trading

Location: Novi, MI

Salary: 45-55k

Status: Full time/Direct Hire

Work Style: Hybrid

Ref #: 31287


  • Accepts customer purchase orders and enters sales TC entries in a timely and accurate manner.
  • Submits quotes to customers and prepares forecast requests in a timely and accurate manner.
  • Works with Sales team to order appropriate amount of inventory and creates and processes invoices to customers
  • Creates and sends purchase orders to suppliers.
  • Requests and processes supplier invoices, tracks and updates supplier pricing.
  • Prepares logistics quotes and coordinates logistic details and manages material inbound arrangements
  • Participates in daily, weekly, monthly and annual planning process as appropriate.
  • Performs other duties and responsibilities as required or requested.


  • Associate/Bachelor degree in business, operations, sales, logistics, supply chain or equivalent
  • Experience working in the Automotive industry.
  • Minimum 3 years’ experience in an Automotive related customer service role.
  • Experience using SAP software.
  • Travel is primarily locally during the business day.
  • Japanese skill is a big plus

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