Job Details

IT Assistant at Japanese bank - New York, NY

Responsibilities

• Maintains, tracks and pays invoices related to IT expenses.
• Maintains request forms sent to the IT department and keeps accurate records.
• Maintains inventory information for both hardware and software.
• Maintains important documents, agreements, procedures, manuals, and memorandums related to IT.
• Produces system access monitoring reports from various systems and provides them to the person in charge of each system and relevant parties.
• Interacts with the person in charge of each system and relevant parties and takes necessary actions to rectify any findings in cooperation with other IT staff.
• Receives calls/messages from employees/counterparties and liaises with relevant IT staff.
• Acts as a liaison between employees and other IT staff by assisting employees with finding the necessary IT resolutions in cooperation with IT staff.

Qualifications

• Bilingual oral and written skills on a business level in both English and Japanese.
• Advanced computer skills in Microsoft Office including Excel, Word, and PowerPoint.
• Good understanding of technical IT terminology.

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