Job Details

Customer Service Representative, Passenger Service - Chicago, IL

Position: Customer Service Representative, Passenger Service

Industry: Customer Service

Location: Chicago, IL

Salary: $21/hr~$25/hr (DOE)

Status: Full Time/Direct Hire

Ref #: 30483


  • Responsible for supporting and coordinating passenger service operations on a daily basis and for supervising contractors under handling requirements and contract, providing review and information to Management.
  • Oversees departure handling, arrival handling, and ramp duties.
  • Performs designated passenger service functions and ramp duties.
  • Performs general administrative duties.


  • Must be authorized to work in the United States legally.
  • Must have a valid Driver’s License.
  • At least 2 years of experience in passenger service.
  • Previous work experience as ramp agent or similar role is preferred.
  • Willing to work any hours/shifts/holidays/weekends.
  • Understanding in diverse cultures.

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