Tech Support Engineer

Job Description

We are currently seeking a Tech Support Engineer for a Japanese Industrial Machinery Supplier to join their team in the Youngstown, OH area.

Position: Tech Support Engineer

Industry: Japanese Industrial Machinery Supplier

Location: Marietta, GA

Languages: English + Japanese are MUST

Status: Full time + Excellent benefits

Responsibilities

• Provide technical assistance with computer hardware and software
• Resolve issues for clients via phone, in person, or electronically
• Recommend hardware and software improvements
• Track customer issues and resolutions

Qualifications

• Bachelor's Degree in Mechanical or Electrical Engineering is preferred.
• Able to drive a vehicle and satisfy the requirements of insurance carrier.
• Japanese language skill is a MUST.