Job Detail Ref - #27900

Logistics Coordinator

Job Description

We are seeking a Logistics Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Arrange logistic coordination with carriers
  • Prepare necessary import/export documents
  • Communicate with clients constantly to deliver an accurate logistics timeline
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications

  • Previous experience in import/export documentation is a must
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills