We are currently seeking Japanese and English Bilingual Insurance and Administrative Customer Service specialist for Japanese insurance company! The ideal candidate will have a few years of work experience in customer service with Japanese skill!
Position: Insurance Administrative and Customer Service
Location: New York City. NY
Languages: Japanese and English a MUST
Pay: $40k - $55k (Depending on your experience)
Status: Full time + Excellent benefits
- Provide prompt, courteous and knowledgeable service to staff members.
- Resolves customer service issues appropriately and competently.
- Audits and approves all necessary paperwork.
- conducts an informed case analysis to address claim entitlements of insurance.
- Responsible for completion and/ or submission of claim forms and reports as required.
- Other administrative tasks are required.
- Professional appearance
- Solid office assistant and customer service experience
- Excellent verbal and written skills both English and Japanese.
- Ability to make timely decisions under challenging circumstances
- Strong organizational skills, attention to detail
- Bachelor's degree from four year college or university.