Japanese Bilingual Information Technology Support Specialist

Job Description

This is an Information Technology Support Specialist position (Remote) in a Japanese IT Startup company. If you are interested in the position, please submit your resume in MS Word Document within 1 or 2 Pages. Only qualified candidates would be contacted.

Position: IT Support Engineer (IT Help Desk)

Industry: Information Technology / IT Network

Location: Remote

Languages: Mainly English but conversational Japanese language ability is required.

Pay: $50k - $70k (Depending on your experience)

Status: Full time + benefits (mainly insurance)

Duties

• Take the lead in maintenance and operation of the company’s network in the US offices, working with external network vendors.
• Provide support for computer network users including configuration of hardware and software, setting up peripherals such as printers or routers, and repairing equipment.
• Identify and explore new technologies to help enhance the overall IT function.
• More detailed information will be provided in further process.

Qualifications

• Around 2-5 years of hands-on experience in IT Support or IT Help Desk roles.
• Experience in network engineering.
• Experience in maintaining, upgrading, and deploying network infrastructure.
• Experience in PC (Windows, Mac) help desk and trouble shooting.
• Trouble shooting in the registry and networking level.
• Experience in Google products
• Knowledge in AWS and Azure is highly preferred but not required.
• Conversational Japanese communication skill is highly preferred.
• Ability to work in cross-cultural environment. (Familiarity with Japanese business is a plus.)
• Being able to work from home, but also can have occasional domestic travel for client sites for onsite IT support when necessary.
• Must be authorized to work in the US.