IT Systems Engineer
Duties
Run small-mid-large projects in implementing server and network and other IT systems
Assist other personnel with installation, configuration and ongoing usability of system hardware
and software
Offer daily operations and systems support to personnel
Verify functionality of hardware and software components
Troubleshoot hardware and software issues in person, remotely and via phone
Assist employees with computer problems and answer their questions
Conduct daily network backup operations
Keep records of repairs and fixes for future reference
Offer timely technical support and teach users how to utilize computers correctly
Qualifications and skills
5+ years’ hands-on experience in implementation of servers, network and other IT systems
Preferred 3+ years’ experience in computer networks and systems maintenance
Preferred 3+ years’ experience on current network operating systems
Thorough knowledge of computer systems and IT components
Good knowledge of internet security and data privacy principles
Troubleshooting skills
Bachelor’s Degree in Computer Science or related field
Certification such as MCSE, CCNP, CCIE or like are big plus
Ability to meet deadlines and manage stress effectively in high-pressure situations
Strong sense of discretion and confidentiality required
Very good communication abilities