Our client, a Japanese Semiconductor equipment manufacturer, is looking for an Field Service Engineer – Mechanical or Electrical in Redwood City, CA area.
Position: Field Service Engineer
Industry: Electronics / Semiconductor / Manufacturing
Location: Redwood City, CA
Languages: English is a MUST. Japanese skill big plus.
Pay: $75-80k (Depending on your experience)
Status: Full time + Excellent benefits
- BS Degree in Mechanical Engineering or Electrical Engineering or equivalent
- Good communication skills and good people skills
- Answering customer service calls, determining the customer's need/problem and responding accordingly
- May provide consultation or advice over the phone to customer, and respond to emergencies by going to client's place of work to repair equipment
- Provide training to customers on how to use and maintain company products
- Research market needs and introduce to company products accordingly
- Submit various reports (service report, weekly report, expense report, etc.) to management in a timely manner
- Communicate with Japan HQ engineers regarding product applications, technical issues, etc.