Field Service Engineer - Japanese bilingual plus

Job Description

Our client, a Japanese Semiconductor equipment manufacturer, is looking for an Field Service Engineer – Mechanical or Electrical in Redwood City, CA area.

Position: Field Service Engineer

Industry: Electronics / Semiconductor / Manufacturing

Location: Redwood City, CA

Languages: English is a MUST. Japanese skill big plus.

Pay: $75-80k (Depending on your experience)

Status: Full time + Excellent benefits

QUALIFICATIONS:

• BS Degree in Mechanical Engineering or Electrical Engineering or equivalent
• Good communication skills and good people skills

JOB DUTIES:

• Answering customer service calls, determining the customer's need/problem and responding accordingly
• May provide consultation or advice over the phone to customer, and respond to emergencies by going to client's place of work to repair equipment
• Provide training to customers on how to use and maintain company products
• Research market needs and introduce to company products accordingly
• Submit various reports (service report, weekly report, expense report, etc.) to management in a timely manner
• Communicate with Japan HQ engineers regarding product applications, technical issues, etc.