Field Service Engineer at San Jose

Job Description

Our client, a Japanese Semiconductor equipment manufacturer, is looking for a Field Service Engineer in San Jose CA area. The ideal candidate would either have at least 2 years Field Service Engineer experience or Entry level candidates having Master degree in MSEE or MSME.

• Title: Field Service Engineer
• Industry: Japanese Semiconductor Equipment Manufacturer
• Location: San Jose, CA / San Francisco Bayarea, CA
• Salary: 80-90k DOE with benefits

QUALIFICATIONS:

• At least 2 years of Field Service Engineer
• For entry level, at least Master Degree in Mechanical Engineering / Electrical Engineering
• Good communication skills and good people skills

JOB DUTIES:

• Answering customer service calls, determining the customer's need/problem and responding accordingly
• May provide consultation or advice over the phone to customer, and respond to emergencies by going to client's place of work to repair equipment
• Provide training to customers on how to use and maintain company products
• Research market needs and introduce to company products accordingly
• Submit various reports (service report, weekly report, expense report, etc.) to management in a timely manner
• Communicate with Japan HQ engineers regarding product applications, technical issues, etc.

Only those authorized to work in the United States will be contacted