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Field Service Engineer at San Jose
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Job Description
Our client, a Japanese Semiconductor equipment manufacturer, is looking for a Field Service Engineer in San Jose CA area. The ideal candidate would either have at least 2 years Field Service Engineer experience or Entry level candidates having Master degree in MSEE or MSME.
- Title: Field Service Engineer
- Industry: Japanese Semiconductor Equipment Manufacturer
- Location: San Jose, CA / San Francisco Bayarea, CA
- Salary: 80-90k DOE with benefits
QUALIFICATIONS:
- At least 2 years of Field Service Engineer
- For entry level, at least Master Degree in Mechanical Engineering / Electrical Engineering
- Good communication skills and good people skills
JOB DUTIES:
- Answering customer service calls, determining the customer's need/problem and responding accordingly
- May provide consultation or advice over the phone to customer, and respond to emergencies by going to client's place of work to repair equipment
- Provide training to customers on how to use and maintain company products
- Research market needs and introduce to company products accordingly
- Submit various reports (service report, weekly report, expense report, etc.) to management in a timely manner
- Communicate with Japan HQ engineers regarding product applications, technical issues, etc.
Only those authorized to work in the United States will be contacted