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Field Service Engineer at Fremont

Job Description

Our client, a Japanese Semiconductor equipment manufacturer, is looking for a Field Service Engineer in Fremont CA area. The ideal candidate would either have at least 2-4 years Field Service Engineer experience.

  • Title: Field Service Engineer
  • Industry: Japanese Semiconductor Equipment Manufacturer
  • Location: Fremont, CA / San Francisco Bayarea, CA
  • Salary: 85-90k DOE with benefits

QUALIFICATIONS

  • At least 2 years of Field Service Engineer
  • For entry level, at least Master Degree in Mechanical Engineering / Electrical Engineering
  • Good communication skills and good people skills

JOB DUTIES

  • Answering customer service calls, determining the customer's need/problem and responding accordingly
  • May provide consultation or advice over the phone to customer, and respond to emergencies by going to client's place of work to repair equipment
  • Provide training to customers on how to use and maintain company products
  • Research market needs and introduce to company products accordingly
  • Submit various reports (service report, weekly report, expense report, etc.) to management in a timely manner
  • Communicate with Japan HQ engineers regarding product applications, technical issues, etc.

Only those authorized to work in the United States will be contacted