Job Details

After Sales & Global Documentation Assistant - Woodland,CA/Sacramento Metropolitan Area

Position: After Sales & Global Documentation Assistant

Industry: International Export Company

Location: Woodland,CA/Sacramento Metropolitan Area

Salary: $60K-70K

Status: Full time/Direct hire

Work Style: Flexible hours to work with different time zones

Working Hour: 8 hours/day

Ref #: 32176


Responsibilities

  • Lead documentation processes and export procedures across all markets
  • Process and maintain accurate customer documentation and records
  • Track and report documentation status to relevant stakeholders
  • Ensure compliance with regional export regulations and requirements
  • Standardize documentation procedures across markets
  • Coordinate with regional teams for market-specific requirements
  • Coordinate with shipping and logistics teams for deliveries
  • Provide specialized sales assistance for the Japanese market
  • Support Japanese sales team with marketing and product offerings to the customer
  • Maintain strong relationships with key Japanese accounts

Qualifications

  • Japanese/English bilingual
  • 3 years or more of experience in export documentation, international trade operations, or related field
  • Proficiency in Microsoft Office suite, particularly Excel for documentation management
  • Strong attention to detail and organizational skills
  • Prior experience in sales support or customer service roles with Japanese market
  • Strong understanding of logistics and supply chain operations
  • Experience with enterprise resource planning (ERP) systems or documentation management software
  • Flexibility with working hours to accommodate different time zones
  • Ability to attend business trips(approx. 20% travel in the first year)

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