Job Details
After Sales & Global Documentation Assistant - Woodland,CA/Sacramento Metropolitan Area
Position: After Sales & Global Documentation Assistant
Industry: International Export Company
Location: Woodland,CA/Sacramento Metropolitan Area
Salary: $60K-70K
Status: Full time/Direct hire
Work Style: Flexible hours to work with different time zones
Working Hour: 8 hours/day
Ref #: 32176
Responsibilities
- Lead documentation processes and export procedures across all markets
- Process and maintain accurate customer documentation and records
- Track and report documentation status to relevant stakeholders
- Ensure compliance with regional export regulations and requirements
- Standardize documentation procedures across markets
- Coordinate with regional teams for market-specific requirements
- Coordinate with shipping and logistics teams for deliveries
- Provide specialized sales assistance for the Japanese market
- Support Japanese sales team with marketing and product offerings to the customer
- Maintain strong relationships with key Japanese accounts
Qualifications
- Japanese/English bilingual
- 3 years or more of experience in export documentation, international trade operations, or related field
- Proficiency in Microsoft Office suite, particularly Excel for documentation management
- Strong attention to detail and organizational skills
- Prior experience in sales support or customer service roles with Japanese market
- Strong understanding of logistics and supply chain operations
- Experience with enterprise resource planning (ERP) systems or documentation management software
- Flexibility with working hours to accommodate different time zones
- Ability to attend business trips(approx. 20% travel in the first year)