Job Details

Japanese Bilingual Operations Manager

Position: Japanese Bilingual Operations Manager

Industry: Electrics

Location: Full remote

Salary: 110K

Status: Full time/Direct hire

Work Style: Full remote

Ref #: 32150


Responsibilities

  • Work between Japan development team and US and EU team
  • Streamline the sales process and order management
  • Track product development and feature schedules and update the sales team
  • Provide technical sales support to sales team and clients
  • Provide user acceptance testing support requests from the developer team
  • Provide support for security related inquiries
  • Prepare manuals and sales materials
  • Work with legal team to prepare ToU, T&C, White Paper and EULA statements
  • Maintain customer support portal with FAQs and trouble shooting tutorials

Qualifications

  • Japanese Bilingual Language proficiency
  • Technical background and understanding of device software
  • Product manager experience in the IT industry
  • Experience with compliance to FERPA, COPPA, HIPAA

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