Job Details
Japanese Bilingual Operations Manager
Position: Japanese Bilingual Operations Manager
Industry: Electrics
Location: Full remote
Salary: 110K
Status: Full time/Direct hire
Work Style: Full remote
Ref #: 32150
Responsibilities
- Work between Japan development team and US and EU team
- Streamline the sales process and order management
- Track product development and feature schedules and update the sales team
- Provide technical sales support to sales team and clients
- Provide user acceptance testing support requests from the developer team
- Provide support for security related inquiries
- Prepare manuals and sales materials
- Work with legal team to prepare ToU, T&C, White Paper and EULA statements
- Maintain customer support portal with FAQs and trouble shooting tutorials
Qualifications
- Japanese Bilingual Language proficiency
- Technical background and understanding of device software
- Product manager experience in the IT industry
- Experience with compliance to FERPA, COPPA, HIPAA