A Japanese lock manufacturing company is looking for a sales engineer for the East Coast territory. The company headquarter is located in CA, and this position is home-based. IT background or degree is strong plus.
Title: Sales engineer
Salary: 40K base + commission
Territory: East Coast (Home Based)
1. Report to a General Manager
2. Customer sales service
a. Customers contact the company to get a quote for the company products and the sales engineer helps to provide the information.
b. Sales engineer is mainly to deal with new projects sales.
c. sales engineer is assigned the targeting area of the sales activity.
d. Any information from other area is to be share with colleague in charge of the area.
3. Customer technical support service
a. Customers contact the company to get help for any technical issues and sales engineer help to resolve the issues over the phone or email.
b. The technical support service is a 24/7 and the supervisor is to assign hours to cover any tech calls. The number of technicians to be assigned depends on the number of available stuff.
c. Troubleshooting, products repair and maintenance at the company office.
4. Site survey and negotiation
a. The sales engineer is assigned to travel to the property which has an interest of installing new locking system.
b. The sales engineer is to negotiate with prospective customers to receive the contracts in favor of the company.
5. Electric card locking system set up and training
a. The sales engineer is assigned to travel to the property which has a technical issue(s) to resolve.
b. Traveling territory is mainly within the US but may be the outside of the country.
6. Products improvement and adjustment
a. The sales engineer is to cooperate for our products improvement and adjustment.
b. Any issues or ideas are to be reported to General Manager.
7. Technical support contract offering
a. The sales engineer is to offer technical support yearly contract to customers.
b. The sales of the technical support yearly contract will be considered 5% commission.
8. Help marketing and sales
a. The sales engineer is to help marketing and sales for company’s entire revenue increase as a team.
b. The sales engineer is assigned to attend trade shows or/and marketing meetings.
|Salary||40K + Commission|
|Job Order Number||# 23088|
|Experience (Years)||2 years-|