IT Help Desk at a Japanese company [#18560 WA] (2240 views)

Moses Lake, WA, North West Coast
2018/01/07

Position: IT Help Desk
Location: Must relocate to Moses Lake, WA (relocation costs covered)
Salary: 45k-55k DOE
Tier 1 benefits, PTO, Sick/Personal Days etc. offered
VISA H1B transfer candidates may be considered

[Requirements]
– 1+ year of experience as a network administrator or system engineer / related experience along with TCP/IP field experience preferred
– Bachelor’s degree preferred
– Basic level of Japanese language skills or higher
– Prior experience working for a Japanese company is a plus
– Must be willing to relocate and live in Moses Lake, WA

[Duties]
– Hardware acquisition and setup, budget management
– Install / rebuild Server, PC/OA Equipment and configure peripherals, services, settings, directories, storage etc.
– Investigate and troubleshoot issues for Server/PC/OA Equipment
– Repair and recover from Hardware or Software failures
– Coordinate and communicate with our customers and vendors
– Onsite customer support
– Documentation (Create Customer Profile, Diagram, Operational Information, Knowledge Base, History, etc..)
-Network Support 10%
– Technical Support for Network Equipment (Cisco Router and Switch, Juniper SSG etc.)
– Diagnostics and troubleshooting with carrier and vendors

Supplementary training will be provided.

Moses Lake, WA is nestled in between the Seattle and Spokane area of Washington. It is a rural community with growing Japanese business prospects and community.

LocationMoses Lake, WA
Salary$45k-$55k
PositionIT Help Desk
LanguageEnglish and Japanese
Visa Support Yes
Employment Type Full-time
Job Order Number18560
Experience (Years)1+
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