Job Detail

Ref - #26414
Japanese Bilingual Passenger Service Agent
  • Location: Sea-Tac, WA
  • Employment Type: フルタイム
  • Position: Customer Service Representative
  • Industry: Travel / Hospitality
  • Salary: DOE

Job Description

We are currently seeking a candidate for our Passenger Service Agent position for our client who is located in the SeaTac International Airport. The ideal candidate would be bilingual in both Japanese and English, with a friendly and outgoing personality. Background/experience in hospitality a plus.

  • Title: Passenger Service Agent
  • Location: Sea-Tac Airport, WA
  • Salary: DOE
  • Benefits: Medical, Dental, Vision, 401k, plus unique travel benefits
  • Type: Full Time, Non Exempt
  • Working Hours: 8:30 am - 5:00 pm

JOB DUTIES:

  • Oversee the departure handling, arrival handling, ticketing, baggage processing, terminal/gate check in, and other ramp duties
  • Inspect/verify each passenger documentation, respond to any customer complaints and provide exceptional customer service
  • Make public announcements as required over intercom
  • Perform general administrative duties

QUALIFICATIONS:

  • 1+ years of experience in a customer service role (preferably in a hospitality/travel/tourism industry)
  • Associate’s degree preferred but not required
  • Excellent communication skills in English and Japanese must be at least Intermediate level
  • Must be available to work weekdays, weekends, and holidays as necessary

Only qualified candidates will be contacted. Candidates must be authorized to work in the United States.